How do I use Webex Support Center?

How do I use Cisco Webex support?

Sign in to your Webex site and go to Webex Support. Under Support, select Downloads > Support Manager for Windows. Installation takes only a few moments, so you normally do not experience a delay in starting or joining a session.

What is Cisco Webex support?

Webex Support provides a dynamic platform for real-time technical support, accessible from anywhere.

How do I schedule a Webex support session?

Log in to your Webex Support site. Select Start to start your support session. Depending on your user and site settings, Support Manager begins a session in single or multisession mode. If you received an email invitation to the remote support session, enter your customer’s email address and send it.

How do I control another computer on Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you’d like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.

What is TSP audio?

The Webex Meetings TSP API is an API that allows Teleconferencing Service Providers to integrate their audio conferencing service with Webex. … TSP API enables tight integration with Webex, including active talker, mute/unmute, call-in, callback, on-net callback, video switching, sub-conferencing, invite by phone, etc.

How many users can Cisco Webex support?

Webex Service Type Capacity
Webex Training *Breakout Sessions 1000 *Up to 100 Breakout sessions *Up to 100 participants per Breakout *Note: The total number of participants cannot exceed 1000.

•13 Dec 2021

How do I access my Webex remotely?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you’d like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control. Once they gain control, your mouse is no longer active.

Is Webex remote free?

Start Webex for Free.

Can Webex monitor your screen?

During an event, the host (and panelists if granted permission) can use the attention tracking feature to monitor if attendees are focused on the presentation. The attention indicator shows if an attendee has: Minimized the event window.

How use Webex remote?

While sharing your screen, select Assign, click Pass Keyboard and Mouse Control, and then select who you’d like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.

What is Webex TSP?

The Webex Meetings TSP API is an API that allows Teleconferencing Service Providers to integrate their audio conferencing service with Webex. … TSP API enables tight integration with Webex, including active talker, mute/unmute, call-in, callback, on-net callback, video switching, sub-conferencing, invite by phone, etc.

Which one is better Webex or zoom?

Both Webex and Zoom offer feature-rich, stable video conferencing solutions. Overall, though, Zoom is the better platform in terms of total features and user-friendliness. Zoom’s simplicity makes it a favorite across all types of video conference users.

What is the difference between Cisco Webex and zoom?

Based on consumer feedback, Zoom is more user-friendly as compared to Webex. Zoom allows users to instantly join an online video conference or meeting, with common features across all devices. … Webex requires a more lengthy registration and checkin process compared to Zoom. With Zoom you’re into your meeting faster.

How do I take control back in Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you’d like to give control to. Click Grant control on the message that appears on your screen.

How long is Webex free?

With a 30-day free trial of Webex Teams. Unlimited HD video meetings with up to 200 participants, Personal Meeting Room, file sharing, screen sharing, secure team messaging, white boarding and more.

Can Webex Host see what I’m doing?

During an event, the host (and panelists if granted permission) can use the attention tracking feature to monitor if attendees are focused on the presentation. The attention indicator shows if an attendee has: Minimized the event window.

Can the host turn on your camera on Webex?

From the Participants panel, the host can right-click on a particular user or video system and select Stop Video to turn off their video stream. Participants can turn their video back on when ready, including if they leave and rejoin the meeting.

How do I give access to someone in Webex?

Under My Calendars, click the More options icon next to Calendar, and then select Sharing and permissions. Enter the name or email address of the person you want to add as a delegate. Select Delegate from the permissions drop-down menu, and then click Share.

Leave a comment

Your email address will not be published.