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Profile picture has wrong orientation

05/19/2018 10:54 AM | Deborah Harmond (Administrator)

We’ve had numerous members whose picture when uploaded is sideways.  The Customer service rep provided the following explanation:  "This normally happens if the image was taken on an Apple IOS device (like iphone) in the "wrong" orientation. The proper way to take pictures on an iphone is with the home button on the right (volume buttons at the bottom), otherwise the picture can appear the wrong way when viewed on a windows device. 

The only way to fix this (besides retaking the photo properly) is to open the image afterwards in a windows image editor (like Paint), re-save the image in the proper orientation and then re-upload it to your profile."

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